Do I need to have branding in order to work together?
Yes. In order to maintain a consistent and cohesive style across multiple platforms, it's important that you have worked with a professional designer to establish your brand standards, including (but not limited to) logo design, colors and fonts. I also offer brand identity design through my Signature Branding package if you need help with this!
How do I know how many hours I need?
After you’ve reviewed my packages and reached out, the first thing we will do is schedule an introduction call. During this call, I can answer any questions you might have, as well as learn more about your ongoing needs and help decide which package would be best for you. If we decide to move forward, we’ll start with a one-month trial period. This will help us ensure your goals can be accomplished in the allotted amount of time and make sure my processes are a good fit for you. From there, you can enroll in a 3-month commitment.
How do I let you know what I need?
All project requests will be submitted using my project management tool. This makes sure all the information is in one place and nothing gets forgotten or left behind! I’ll provide a template for submitting requests to make sure I have everything I need.
How quickly will I get projects back?
As a designer, I reserve the right to a 48-hour turn around, but more often than not, you'll get it the next business day!
How will I know how many hours I've used?
Your projects and hours used will be updated weekly (typically on Fridays) and can be viewed through your client portal. Any hours over the allotted amount will be invoiced the following month at my hourly rate of $75. On the other hand, unfortunately hours do not “roll over” from month to month.
When is payment due?
Payment is due on the first of the month. All invoices will be issued digitally through my project management tool and sent straight to your inbox. I currently accept payments via PayPal and Stripe, which includes the option to pay with a debit or credit card.
Don't be shy — to get more information, please get in touch! I'm happy to answer any and all questions you might have about this package or any of my other design services.